Welcome to GE HENG TRADING CO. LIMITED. By accessing or using our website (https://hkgeheng2025.com/), you agree to be bound by the following Terms of Service. Please read these terms carefully before making any purchases or interacting with our services. If you do not agree to these terms, you should not use our website.
1. Acceptance of Terms
By accessing or using our website, you agree to comply with these Terms of Service. We reserve the right to change, update, or modify these terms at any time without prior notice. Changes will be posted on this page, and the date of the most recent update will be listed at the bottom.
2. Products and Pricing
All products sold on our website are subject to availability. We make every effort to ensure that the products and descriptions are accurate. However, we do not guarantee that the product images, descriptions, or prices are free from errors. Prices and product details may be changed without prior notice.
We reserve the right to refuse or cancel any order if a product is found to be listed at an incorrect price or with incorrect information.
3. Order Process
Once you place an order on our website, you will receive an order confirmation via email. This email confirms that we have received your order but does not constitute an acceptance of it. Acceptance of your order occurs when we process and dispatch the items you have purchased. We reserve the right to cancel any order at our discretion.
4. Payment
We accept various forms of payment, including credit cards and other methods as outlined on the website. Payments are processed securely through third-party payment processors, and we do not store sensitive payment information on our site.
5. Shipping and Delivery
We offer shipping services to various locations. Shipping times and costs will vary depending on your location. You will receive a tracking number once your order has been dispatched. While we strive to ensure timely delivery, we are not responsible for delays caused by external factors such as customs procedures, postal service delays, or weather conditions.
6. Returns and Refunds
We accept returns and offer refunds within a specified period after you receive your products, provided that the items are unused and in their original condition with all tags attached. To initiate a return or refund request, please contact our customer service at [email protected]. We reserve the right to refuse returns that do not meet these conditions.
Please note that shipping fees for returns may be the responsibility of the customer unless the product is defective or incorrect.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of GE HENG TRADING CO. LIMITED or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
8. User Accounts
To place an order, you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe that your account has been compromised, please contact us immediately.
9. Privacy Policy
We value your privacy and are committed to protecting your personal information. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, GE HENG TRADING CO. LIMITED shall not be liable for any damages arising from the use of our website, products, or services, including but not limited to indirect, incidental, special, or consequential damages.
11. Indemnification
You agree to indemnify and hold harmless GE HENG TRADING CO. LIMITED, its affiliates, officers, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising out of your use of our website, violation of these Terms of Service, or infringement of any rights of third parties.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which GE HENG TRADING CO. LIMITED operates. Any disputes arising from these terms will be resolved in the courts of that jurisdiction.
13. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
- Email: [email protected]
- Phone: +852 59020714
By using our website, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.