At GE HENG TRADING CO. LIMITED, we are committed to protecting your privacy and ensuring a secure and enjoyable shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.
1. Information We Collect
We collect personal information to enhance your shopping experience and fulfill orders. The information we may collect includes:
- Personal Identification Information: Name, email address, shipping address, phone number, payment information (credit card details), and other relevant information necessary for processing your order.
- Browsing Information: We may collect information about your browsing behavior, such as pages viewed, the time spent on our website, and the products you are interested in. This helps us to improve our website and provide personalized recommendations.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance the user experience on our site, track site usage, and personalize content and advertisements. You can modify your browser settings to control cookies or disable them, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
The information we collect from you is used in the following ways:
- To process and fulfill your orders.
- To improve our website and services based on your preferences.
- To send order confirmations, shipping updates, and promotional offers, if you have opted to receive them.
- To respond to inquiries and customer service requests.
- To comply with legal obligations or enforce our website terms and conditions.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored in a secure environment and is encrypted during transmission through secure socket layer (SSL) technology. We use secure payment gateways to ensure that your payment details are processed securely.
However, please note that no method of electronic transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:
- Service Providers: We may share your information with third-party service providers (such as payment processors, shipping companies, and marketing partners) who assist us in operating our business and fulfilling your orders. These third parties are required to protect your information and use it solely for the purpose of providing services to us.
- Legal Compliance: We may disclose your personal information when required by law or to protect our rights, comply with legal processes, or enforce our terms of service.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccuracies in your personal information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the email or by contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices or content. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to remove that information from our records.
8. Contact Us
If you have any questions regarding this Privacy Policy or would like to exercise your rights, please contact us at:
Email: [email protected]
Phone: +852 59020714
Thank you for choosing GE HENG TRADING CO. LIMITED. We value your trust and are dedicated to ensuring your privacy is protected while you enjoy shopping with us.